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Loyalty

Turn first visits into lifelong guests.

Loyalty, rewards, offers and guest engagement built into the same platform as your POS, mobile app, online ordering and marketing. One guest profile. One rewards program. Every channel.
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Smiling young woman sitting on a couch looking at her phone, with a digital notification showing '170 stars earned with this order' and 'leaves balance 212' next to a gift icon.

One rewards program.
Every channel.

Guests earn and redeem rewards wherever they engage with your brand: mobile app, online ordering, kiosk, drive-thru or in-store. One loyalty balance, one offers wallet and one guest profile create a seamless experience across every touchpoint.

Single loyalty balance across every channel
Unified offers and rewards wallet
Consistent earn and redeem experience everywhere
One guest profile across digital and in-store
Person holding a smartphone with a finger tapping on a red button labeled 'Update my email address'; a loyalty card interface overlay shows a $10 balance, 12 points out of 20, with a 'Redeem in store' button and a message stating 8 points away from a $2 reward.

Personalized offers.
Powered by AI.

Turn guest data into revenue. Nova AI automatically generates personalized offers, rewards and lifecycle campaigns based on visit frequency, purchase behavior and engagement patterns. Win-back, retention and frequency-building campaigns run continuously with measurable results.

AI-generated offers and rewards by guest segment
Win-back, retention and frequency-building campaigns
Personalized messaging based on guest behavior
Revenue attribution for every campaign and offer
Man in a black sweater working on a laptop at a wooden table in a modern cafe with a cup of coffee, digital overlay showing AI offer performance metrics including 24K offers generated, 6K campaigns sent, and $240K revenue with corresponding percentage increases and a line chart.

Loyalty your way.
Not your vendor's.

Every brand approaches loyalty differently. Nova supports points, tiers, cashback and hybrid programs, giving operators the flexibility to evolve rewards strategies without changing platforms or migrating guest data.

Points, tiers, cashback and hybrid loyalty models
Different rewards strategies by guest segment
Launch and modify programs without vendor migrations
Multi-brand and multi-concept loyalty support
Person holding smartphone displaying a profile screen with loyalty balance and points on a mobile app, with an overlay showing Guest Profile for Emma, loyalty balance of 428 points, 180 points spent, and order history from Mobile App, WOO, and Kiosk.
Built for modern restaurant brands
Loyalty works best when it is connected to every guest interaction. Nova Rewards combines guest data, offers, rewards, campaigns and attribution on a unified platform, creating a consistent experience across mobile, web, kiosk, drive-thru and in-store ordering.
More from Nova

Pairs with

Mobile app

Rewards, offers and engagement in your guests' pockets
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Online ordering

Earn and redeem rewards across every digital order
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Modern POS

Sub-second sync POS → KDS
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Turn first visits into lifelong guests.

See how Nova Rewards combines loyalty, offers, guest engagement and AI-powered marketing on a single platform designed to increase frequency, retention and guest lifetime value.
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Talk to sales